<%@page contentType="text/html" language="java" import="com.compuvest.web.*" pageEncoding="UTF-8"%>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">

<%@ taglib uri="/WEB-INF/tld/head.tld" prefix="head" %>
<%@ taglib uri="/WEB-INF/tld/bottom.tld" prefix="bottom" %>

<jsp:useBean id="sb" class="MySQL" scope="application"/>
<jsp:useBean id="basket" class="Basket" scope="session"/>
<html>
<%@include file="/incl/head.html" %>

<body onload="sw();">

<table  style='height:100%;'>

<tr valign=top height=84>
 <td colspan=3>

<head:show />

 </td>
</tr>

<tr valign=top>

 <td style="width:180px;">
<%@include file="incl/menu.jsp" %>
 </td>

 <td style='padding-left:16px;'>

<div class=cstitle>International Customers</div><br/>

<div class=xd><a href="#t1" class=xbt name=t1 onclick="sha('a1');"><b style='color:blue;'>&#8226;</b> Do you ship internationally?</a></div>
<div id=a1 style="display:none;">
<fieldset>
 <div class=cadr3>
  Yes. Compuvest is proud to serve customers from all around the world and welcomes international orders. If your payment
  has been done properly, your order will be shipped out either by UPS international Service or US Express mail.
 </div>
</fieldset>
<br/>
</div>

<div class=xd><a href="#t2" class=xbt name=t2 onclick="sha('a4');"><b style='color:blue;'>&#8226;</b> I need to know the shipping cost before placing the order</a></div>
<div id=a4 style="display:none;">
<fieldset>
 <div class=cadr3>
  You will know exactly how much the shipping will cost before placing the order.
  In order to calculate the shipping cost before placing an order, add an item to the shopping cart, then click on
  "View Cart." From there you can either continue to the checkout or use the shipping calculator. To use the
  <b>shipping calculator</b>, choose the country of destination, enter the zip or postal code, and press the "Update"
  button. You will see <b>the list of all available shipping methods and rates</b> for the code you have entered.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t3 href="#t3" onclick="sha('a2');"><b style='color:blue;'>&#8226;</b> What are the payment options for international customers?</a></div>
<div id=a2 style="display:none;">
<fieldset>
 <div class=cadr3>For orders shipped outside of US we accept payments made by American Express credit card, bank wire
  transfer or Western Union. For information on how to make a payment correctly please visit the
  <a href='<%= application.getInitParameter("info") + "Payment.jsp" %>' style="text-decoration:none;color:blue;">Payments section</a>
  of CompuVest web site.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t4 href="#t4" onclick="sha('a3');"><b style='color:blue;'>&#8226;</b> How do I track the package?</a></div>
<div id=a3 style="display:none;">
<fieldset>
 <div class=cadr3>After the order is shipped tracking information will be uploaded to the
  <a href="<%= application.getInitParameter("https") + "TrackingForm.jsp" %>" style="text-decoration:none;color:blue;">Order Tracking</a>
  page within one business day. A customer must call the carrier with the tracking number to determine the location of
  a package. Once the carrier has picked up the package, travel time is out of our control. If you suspect the package
  was lost or delivered to the wrong address, please read
  <a href="<%= application.getInitParameter("info") + "Tracking.jsp" %>#a6" style="text-decoration:none;color:blue;">
  "I am missing part of my order"</a> section to fill out a special form.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t5 href="#t5" onclick="sha('a5');"><b style='color:blue;'>&#8226;</b> What does "Order In Progress" mean?</a></div>
<div id=a5 style="display:none;">
<fieldset>
 <div class=cadr3>"Order In progress" - means that the tracking number has not been imported on the web site yet.
  It usually takes one business day to process an order. The tracking number is posted on the web site the following
  business day.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t6 href="#t6" onclick="sha('a8');"><b style='color:blue;'>&#8226;</b> Cannot find an answer on this page?</a></div>
<div id=a8 style="display:none;">
<fieldset>
 <div class=cadr3>Please help us to make this site better. Email our
  <a href="mailto:info@compuvest.com?subject=I cannot find an answer on CompuVest web site&body=Dear CompuVest, I am not able to find an answer on CompuVest web site, please help.%0d%0aMy Order Confirmation Number (if available):%0d%0aProblem Description:%0d" style="text-decoration:none;color:blue;">Customer Service</a>
  with the question and we will respond to you promptly. If we think the question will help customers like you, we will
  publish the answer on the web site.
 </div>
</fieldset><br/><br/>
</div>
<br/>

 </td>


 <td style="width:160px;">&nbsp;</td>

</tr>

<tr height=35>
 <td colspan=3>

<bottom:show />

 </td>
</tr>

</table>

</body>
<%@ include file="../incl/tracking.incl" %>
</html>
